An ideal location

Where downtown and campus living intersect.

Frequently Asked Questions

How long is your lease?

​We typically offer a 12-month lease, but depending on the time of year shorter terms may be offered or available.  ​

 

What are your application requirements?

​All prospective residents who are over the age of 18 must complete a rental application form. Photo identification, verifiable housing history, references, employment, and income information (gross income must equal at least 3X the monthly rent) are required. Applicants with excessive collections, falsified or incomplete application information, and/or a history of excessive late payments may not be accepted.  

How much is the security deposit, what's due upon applying, and are there any application fees?

The security deposit is equal to a one month's rent. $300 of this is paid at the time of application (as earnest money). Earnest Money will become a portion of your refundable Security Deposit upon execution of the lease agreement.  ​​ ​

 

When is rent due?

 
Rent and fees are due on the 15th of each month.

How can I pay my rent?

Henry Gilman is a paperless property! We ask all residents to use our secure and easy-to-use Online Resident Portal and pay rent for free using a checking or savings account. Credit card and MoneyGram® payments are also available, however, a third-party service fee will apply. 

Is there a late fee for overdue payments?

​​A 5% late fee will apply if you pay on or after the 17th of the month. 

Are utilities included?

​Water and laundry are included in a $35 per resident per month facilities fee. Residents are responsible for heat and electric.  

Are the apartments furnished? What is included?

​Yes! Residents have choice of a twin bed or full size futon, bar stools, coffee table, end tables and a dresser are included. 

What does a renters insurance policy generally cover?

​Theft, such as stolen notebook computers, or a missing package from UPS, FedEx, etc.Damage from smoke, lightning, windstorms, or hail. The vandalism or theft of your bike or damage to your property by a vehicle Water damage caused to the property and your personal items from overflowing toilets and tubsLiability for bodily injury to other persons

Can I wait until I've moved in to start my coverage?

​Per our lease agreement, all residents without insurance on their move-in day will be added to our master policy and the charge for renters insurance coverage will be added to your account. Once we have proof of independent coverage we’ll remove you from the master policy.​

How do I get a renters insurance policy?

​​​​​Simply add the policy with the company that holds your vehicle insurance, or call the insurance agent (or agency) of your choice. If you don’t have a preferred insurance provider you’re encouraged to consider ResidentInsure. All of our properties are pre-approved for coverage so you can sign up in less than five minutes. Visit residentinsure.com to get started!

Why should I carry renters insurance?

​​To protect you from a variety of accidents and losses, especially the very expensive ones we see almost every year. For example, a resident accidentally released the fire sprinkler valve in their unit and caused $40,000 in damage to their belongings, their apartment, their neighbor’s apartment, and the common areas in their building. Fortunately, this resident had renters insurance, and the damages were covered by their policy instead of out of their pocket.

How much does renters insurance cost?

​​Most policies cost less than $15 per month. This small monthly bill can protect you from accidents that could end up costing you tens of thousands of dollars in damages.

Is renter's insurance required? (how much, what kind.)

​​Steve Brown Apartments requires that each resident maintain a renters insurance policy, with a minimum limit of liability for bodily injury and property damage of $100,000, throughout the term of their lease. We also require that you name SBA Management Services as an “Additional Interested Party” on the policy.

What property amenities are included at Henry Gilman?

Henry Gilman offers residents 24/7 emergency maintenance, trash and recycling center, 
parking available to lease, outdoor patio and picnic area, fitness room with cardio and weight equipment, community room with flatscreen TV, study areas, and fireplace, computer Room and laundry on site! 

Do you have free internet/WiFi? (Where is it available?)

Internet is available to rent through ResTech services. 

What internet service options are available?

Residents can order internet speeds up to 100 Mbps. Call or stop in to the main office to fill out an order form. 

Do you have cable?

​​Cable and Satellite TV options are available through ResTech or TDS. Please contact them directly. 

How does trash pick-up work?

​​The trash and recycling areas are located in the garage. The recycling for the building follows the City of Madison Ordinances. 

Do you offer recycling?

​​Yes, our trash vendor provides mixed stream recycling.

Do you have package lockers/how do I get my packages?

​​We do not. Carriers will leave your packages in the secured lobby by the mailboxes.

Can I use a grill on my patio or balcony?

​​The City of Madison prohibits residents from using or storing gas and charcoal grills on their balconies. Fines from the city will be passed on to our residents. 

Is there a fee or permit required for parking?

Covered and uncovered parking is available to lease.

I need emergency maintenance; who do I call?

​​During business hours please call the office at 605-255-7100. If there is an emergency maintenance situation, please contact our after-hours on-call answering service immediately at 608-283-3133. See a list of emergency maintenance situations here: https://stevebrownapts.com/contact-us/

I have a non-emergency maintenance issue; who do I contact?

If you have a maintenance request during our regular business hours, please call 608-255-7100 and let us know what you need to have repaired. Maintenance requests can also be made using the Online Resident Portal: sba.residentportal.com

What is the smoking policy?

​​This is a smoke-free community.

I have a noise complaint. Who do I contact?

​​For general noise complaints, we encourage you to talk to the offending neighbor. If you're dealing with a neighbor's late-night party please call the local police department.

Do you allow pets? What is the pet policy?

For the consideration of all residents, cats and dogs are not allowed. Fish and birds are permitted. Qualified service animals are always welcome, but must be disclosed.